Is your WeChat account blocked? Whether it’s due to abnormal activity detection or simply an inactive or blocked account, navigating the process of unblocking can be daunting. As a WeChat user, you may encounter various obstacles, from coming across annoying ads to the need for verification.
This guide aims to provide a comprehensive solution to help you regain access to your WeChat account swiftly and efficiently. If you haven’t already, ensure you have the WeChat app downloaded on your device to proceed with the unblocking process.
WeChat Account Blocked Resolutions
- Identify the Reason for Account Blockage: Common reasons include unusual registration activity, abnormal activity detection (for example, if your account involves illegal operations): spreading of inappropriate rumors or annoying content, making a serious violation, spreading of violent materials, use of other unofficial plugins, suspiciously withdraw funds, or logging in from a new device.
- Solution Overview: Regardless of the blockage reason, the solution involves verifying your account.
- Handling ‘Abnormal Activity’ Block: Click “OK” on the abnormal activity prompt, then “Login” to proceed to the verification page. If the account has been permanently blocked, it cannot be unblocked.
- Verification Process:
- Read and accept the WeChat Terms of Service and WeChat’s Service Agreement, then complete a puzzle verification.
- Enter the linked phone number to your WeChat account, select your region, and click “Next”. You cannot use a different mobile phone number and must use the same phone number that you originally registered.
- Send an SMS code to the phone number provided by WeChat, then enter this code in the WeChat verification page.
- Read and accept the WeChat Terms of Service and WeChat’s Service Agreement, then complete a puzzle verification.
- Further Verification Steps:
- If additional verification is needed, you may be asked to seek help from a WeChat friend or other WeChat users.
- If you don’t have a WeChat friend to assist, consider sending feedback to WeChat support or wait a few weeks before attempting to create a new account, otherwise you might be temporarily blocked.
- Asking for Help from a WeChat Friend:
- Your friend must meet specific requirements to help verify your account.
- Enter your friend’s phone number linked to their WeChat account and follow the prompts for them to assist with verification and unblock request.
- Verification by Code:
- Alternatively, select the option to verify by code, which requires assistance from at least two frequently contacted WeChat friends.
- Your friends will receive a code to share with you for account verification.
- Other Steps:
- If the steps above cannot unblock your WeChat account, contact WeChat Support and make sure to prepare all the information they might need containing your complete WeChat account details such as your linked phone number and send relevant screenshots.
Is it time for a New WeChat Account?
Whether you’re dealing with a WeChat account blocked or setting up a new one, it’s essential to leverage the available resources. You will need a new phone number when setting up a new WeChat account.
Maintaining proactive vigilance over WeChat account security is paramount to prevent future disruptions. Regularly updating your account information, including your account’s linked phone number and associated WeChat Pay account, can help mitigate risks and ensure smooth communication within the platform.
Bottom line
Whether it’s a matter of unusual registration activity or logging in from a new device, the solution involves a verification process. From sending a verification code to your mobile phone number to seeking assistance from a WeChat friend or WeChat support.